eG Innovations Universal Agent Operator for Converged Application and Infrastructure Monitoring Certified

Converged application and infrastructure monitoring is the ability to monitor your applications in-depth (including code level visibility) as well as to monitor IT infrastructures end-to-end from the same console. This is not just about the same tool showing two different dashboards - for applications and infrastructure, but it is about truly integrated monitoring so you can see the impact of issues and changes in your IT infrastructure on application performance. 

The benefits of converged application and infrastructure monitoring include faster diagnosis of problems, lower MTTR, and improved IT efficiency.

Cloud native tools like AWS CloudWatch and Azure Monitor have limited visibility into Kubernetes technologies, containers or applications running on them. Often, these tools also take a lot of manual effort to set up and operate. Cost can also be a consideration - they are licensed per metric and if you have a large deployment, your monitoring bill could be very significant! This is where 3rd party monitoring solutions like eG Enterprise come in. They are simpler to deploy, have pre-built dashboards and reports, so can be operational almost instantly.

Freeware/public domain tools are often community supported. So if you face any challenges during their use, you may have to edit scripts or troubleshoot on your own. eG Innovations has a track record of great support for our customers. 

Public domain tools are often focused on collecting metrics and graphing them. The metrics they collect are often the simple metrics exposed by the different vendor technologies. At eG Innovations, we spend a lot of time and effort in analyzing each application and infrastructure component, understanding its failure modes and building instrumentation using a combination of APIs, commands, logs, and so on. As a result, our solutions often detect and provide more detailed insights than many other free/commercial solutions.

Finally, monitoring is not just about collecting metrics and showing graphs. The metrics have to be analyzed to glean insights. Our AIOps capabilities ensure that eG Enterprise provides proactive alerts, well before a problem has occurred. The embedded auto-correlation technology helps IT admins zoom into the cause of problems faster. Our insights for planning and right-sizing help customers save on cloud and virtualization costs and offer direct ROI.