hSenid Smart Chatbot Certified

The smart chatbot will attempt to listen to what the client types and respond accordingly using keywords from previous customer responses. This hSenid smart chatbot will combine customizable keywords and Artificial Intelligence to respond appropriately.

Ability to deliver accurate and timely responses to customers, through the use of alerts, images, audio, GIFs, and notifications.

Supports multiple languages, making it appropriate for companies that operate across multiple geographies or serve clients with a variety of linguistic backgrounds.

Ability to understand customer sentiments, tones and moods in order to provide a better experience depending on the situation of the customer.