CSG Encompass Certified

CSPs around the globe rely on Encompass to manage growth in their consumer, business, and enterprise segments, in wireless, wireline, broadband, cable, satellite, IPTV, ISP, and IoT and M2M domains. The world’s leading financial and telematics service providers use Encompass to expand their offers to users and partners alike. Managing transactions across this dynamic collection of industries makes Encompass the optimal engine for enabling your evolving business models.

CSG Encompass provides comprehensive customer, convergent charging, billing and revenue management from a single policy, rating, charging and billing engine. The solution’s unified architecture means Encompass can handle any type of pricing or business model, increasing efficiency and lowering TCO.

Give your agents and customers exactly what they need with Customer Connect—the agent desktop built specifically for telco. This integrated customer management solution provides a 360-degree view of customer activity and simplifies your customer interface for customer care, service delivery and billing.

CSG Encompass is designed to support the convergence of all service types, media and subscription models within one solution.