Converged Intelligent Messaging

Service Providers across the globe are aggressively using network transformation to reduce costs and expand the scope of subscriber services.  There is a clear drive to reduce energy costs, shrink footprint and consolidate central offices.  Too often the focus is only on core switching platforms leaving aging or obsolete messaging platforms untouched.  These elements are often deployed on legacy platforms that are end of life, inefficient and ill-suited for today’s mobile-centric subscriber.

Ribbon  Converged Intelligent Messaging (CIM) offers Service Providers a compelling way to lower costs while enabling messaging services that differentiate their offer from the pack.  Use the CIM platform to move to commercial off-the-shelf hardware, software-based media servers, modern management tools and Linux OS.  Dramatically reduce footprint, power consumption and maintenance/support issues.

Voice Messaging, Video Mail, Fax Server and More Features

Ribbon  Converged Intelligent Messaging seamlessly blends voice and video mail, automated attendant services and voice messaging all while acting as a fax server with next generation intelligent messaging services, including video messaging, voice to text, web portals and intuitive mobile applications.

CIM platforms are deployed in some of the world’s largest Service Providers – fixed, mobile and converged – with and without IMS. Ribbon offers a progressive roadmap of new services as well as proactive support by Ribbon ’s services teams.