RE:FORM Platform Engineering Solution

As environments scale, operational complexity explodes.Teams are overwhelmed by fragmented data, and manual incident investigation becomes a critical bottleneck - driving up MTTR and stretching already limited SRE expertise before issues impacts the business.

Traditional AIOps often require invasive integrations that delay time-to-value. RE:FORM REASON addresses this by providing a lightweight AI agent that autonomously investigates incidents - without log exports, delivering the actionable, command-level insights needed to trigger self-healing automation and bridge the expertise gap.

RE:FORM REASON is an advanced AI SRE agent designed to accelerate incident resolution and operational

maturity across Red Hat hybrid cloud deployments. Unlike traditional AIOps tools that rely on invasive log

injection and rigid pattern matching, REASON utilizes a proprietary Deep Thinking and Self-Improvement

methodology to act as an autonomous digital teammate. It bridges the gap between monitoring and remediation by providing the "reasoning" layer that legacy systems lack.

By accessing a wider context of the environment without requiring data exports or heavy instrumentation, REASON performs deep-dive triage across the entire stack - from the application layer down to

the underlying infrastructure.

Key Capabilities & Benefits:

Autonomous Investigation: Upon an alert trigger, REASON immediately begins a multi-step investigation,

correlating events and diagnosing root causes in real-time.

Actionable Intelligence: Rather than just identifying symptoms, the agent delivers a comprehensive investigation report complete with specific, command-level recommendations.

Self-Healing Synergy: These actionable insights are designed to be fed directly into Event-Driven Ansible,

enabling truly automated, closed-loop remediation of complex incidents.

Zero-Friction Deployment: REASON’s lightweight nature & 100% on-prem option ensures rapid time-to-value forRed Hat customers, eliminating the security and architectural hurdles often associated with enterprise AI adoption.

By empowering SRE teams to resolve senior-level incidents with junior-level resources, REASON and Red Hat

together transform the economics of Day 2 operations, drastically reducing MTTR and ensuring the resilience of

mission-critical service.