Automation plays a critical role for organizations facing increased pressure to reinvent and do more with less, such as delivering higher levels of customer service while operating with static or reduced budgets. Smart Text is part of Version 1’s Smart Action Suite, a hyper automation set of open source, enterprise-ready productivity apps that enables companies to address challenges and realize opportunities through innovative technologies such as AI and RPA.Deployed on Red Hat OpenShift Container Platform, Smart Text uses AI to provide deep insight into documents and messages by extracting meaningful information such as named entities, regular expressions, main topic, and sentiment. It also provides an intelligent summary returning of the whole content of a document in a few sentences. Smart Text’s semantic search functionality returns semantically related concepts and their context within multiple documents for a term(s) searched by the user.
- A managed service tailored to your needs
- Version 1’s Smart Text managed service can be customized to your business needs and deployed on premise or in the cloud.
- Gain actionable insights with natural language processing
- Natural language processing (NLP) has a dramatic impact on the ability of organizations to develop new and actionable insight into the conversations and interactions they have with their customers, including the documents they receive. Version 1 Smart Text’s services have been developed using a mix of transformers technology, leading NLP open source libraries, and custom components. Each service has been developed as a separate mini-app, exposed via Spark applications. As a result, the components can be combined to shape different solutions to meet customers’ goals.