Next Generation Banking Solution
Revolutionize operations and position your bank for success in the digital era.
Midsize banks face a challenge of next generation customer acquisition and retention driven by the emergence of FinTech companies, changing customer expectations for a digital banking experience, rising dispute costs, and the need to transition from traditional branches to digital channels while maintaining compliance and becoming more efficient.Crossvale's Next Generation Banking Platform enables banks to become API first. It enables integration with new and legacy backend and frontend systems to deliver experiences such as mobile banking, B2B integrations and automated compliance powered by Red Hat OpenShift. This implementation includes services, tools, and technologies that help mid-sized banks acquire and retain the next generation customer base while driving operational efficiency and maintain strict compliance.
The platform's value lies in its accelerators. Think of these accelerators as ready-made solutions that cover 80% of what you need. These integrate from day one and operate within OpenShift. The easily link to popular banking products like TSYS, Black Knight, FIS, and Temonos, using industry leading connections. The best part is; time saved and the lengthy and laborious task of building custom development is achieved instantly, achieving your goals faster.
The platform's value lies in its accelerators. Think of these accelerators as ready-made solutions that cover 80% of what you need. These integrate from day one and operate within OpenShift. The easily link to popular banking products like TSYS, Black Knight, FIS, and Temonos, using industry leading connections. The best part is; time saved and the lengthy and laborious task of building custom development is achieved instantly, achieving your goals faster.
- Enhanced Customer Experience
- Enabling your bank to deliver a seamless and personalized mobile customer experience that aligns with the expectations of the next generation. Leveraging an API-first methodology ensures an easy integration with existing systems while providing a unified view of customer data across multiple channels.
- Operational Efficiency
- Streamlining dispute resolution processes reduces costs and improves customer satisfaction. This solutions standardizes validation approach and multi-channel entry point for dispute capture allow for efficient and consistent handling of disputes across various touch points, including phone, branch, online banking, and mobile banking.
- Seamless Branch-to-Digital Transition
- Transitioning from traditional branches to digital channels can be challenging, but this solution eases this process. Crossvale enables rapid onboarding of new customers within minutes, leveraging automation and self-service capabilities. This allows the bank to maintain customer engagement and facilitate seamless interactions across multiple channels.
